This virtual presentation explores the world of fraudulent instructions—the “totally legitimate” emails, messages, and requests that somehow always involve urgency, secrecy, and sending money right now. We’ll break down how these schemes work, why they’re so effective, and the common …
Read More › “Click Here to Get Scammed: The Art of Fraudulent Instructions”
Authentic storytelling can help your organization build a connection with your citizens. In this virtual engagement, learn how taking a strategic approach toward storytelling can help you identify stories within your organization, tie them to your organizational goals, and develop …
Read More › “How to Tell Your Organization’s Story to Gain Support and Drive the Narrative”
To view a recording of this presentation, please click here. Maintaining communications with your various stakeholders is a crucial component of effective reputation management. This virtual presentation will address foundations in digital communications, providing an overview of best practices in social …
To view a recording of this presentation, please click here. Local government communicators must be prepared to react to any number of crises on a day-to-day basis. From data breaches to natural or manmade disasters, mismanagement, allegations of discrimination or sexual …
To view a recording of this presentation, please click here. Strategic communications planning is crucial to ensuring that messages designed to increase awareness, action, and engagement are shared in a targeted and timely way with key stakeholders. This virtual training will …
To view a recording of this presentation, please click here. Sometimes a communications crisis requires more than a statement or press release. For major events, a Joint Information Center (JIC) is needed to provide a central location for coordinating public information …
Read More › “Crisis Communications: Working With a Joint Information Center”
To download copies of the presentations, please click here. The Annual Meeting will be held at The Place at Innsbrook, and topics this year may include: The Freedom of Information Act (FOIA) How to Survive a First Amendment Audit Communications …
In the 1993 film Groundhog Day, weatherman Phil Conners – sent to cover Punxsutawney Phil’s Groundhog Day prediction – finds himself stuck in a nearly infinite time loop, repeating the day over and over again. With Groundhog Day approaching this …
Read More › “Is your risk management program stuck in a rut?”