The Virginia Risk Sharing Association (VRSA) is the Commonwealth’s first and most financially sound group self-insurance pool. For more than 40 years, we have provided auto, property, liability, and workers’ compensation coverages to Virginia’s local political subdivisions.
Our staff includes a team of professionals who are available to, and a familiar face for, our members. This includes claim professionals who handle and manage claims every day, coverage specialists who ensure the right protections are in place, safety professionals who work with our members to prevent and reduce losses, two former police officers, one certified human resource professional, an accredited public relations specialist, a former town manager, and more.
Headquartered in Glen Allen, VA, VRSA has 55 employees. Our core hours are 37.5 hours a week and we provide a hybrid work environment. Initially, new hires work full-time in the office before moving to a hybrid schedule that allows for working from home two days a week.
Our staff enjoys a great work environment – we work but have fun too, from chili cookoffs to potlucks and picnics! VRSA offers a comprehensive benefits package to help meet your family’s unique needs. We value continuing education and professional development by providing a tuition program and a variety of learning opportunities. Please visit our website, www.vrsa.us, for additional company details, including a summary of our employee benefit programs. VRSA was voted a Top Workplace by our employees for the past three years!
We currently have an opportunity for an Workers’ Compensation (WC) Medical Only Claims Representative. In this role, you will be responsible for meeting established claims-handling standards while providing outstanding service through all phases of assigned claims.
Experience and Essential Functions
Preferred candidates will have a minimum of two years’ experience with WC Medical Only claims and progressively responsible experience in Worker’s Compensation.
Qualified candidates should possess a comprehensive knowledge of law in investigations, determination of compensability, and handling of all claims aspects as well as the ability to make sound decisions in the absence of detailed instruction.
Knowledge/Skills/Abilities
- Excellent verbal and written communication skills
- A commitment to providing exceptional customer service and a calm demeanor necessary to interact with injured claimants
- Ability to gather and analyze information and reach sound conclusions; create and maintain complex electronic files
- Strong computer skills and the ability to work with multiple software programs
- Ability to function independently as well as a member of a team
- Undergraduate degree and/or AIC or other professional designation is desirable
Qualified candidates should submit a cover letter and resume to HR@vrsa.us. Attention: VAWC
Our Culture
We are committed to providing an inclusive and supportive work environment. We recognize our continued success depends on a workforce that values the diverse backgrounds, skills, and views of one another. VRSA appreciates and encourages the contributions of all employees, and we strive to create a work environment that fosters respect and inclusion for all.
VRSA is an Equal Opportunity Employer committed to a talented and diverse team of employees.