VRSA recognizes the Greater Richmond Transit Authority (GRTC) as one of more than 100 members to make the Gold Star List. The list is published each quarter to recognize members who have reported their workers’ compensation claims within three days of injury.
“I think it’s an important metric to aim for because if the claims are reported timely, VRSA can make a quicker or more informed compensability decision, and that affects our members,” said GRTC Senior Claims Consultant DeAundria Pleasant. “It’s very important.”
- For the injured employee, it results in quicker access to treatment.
- For the member, it results in treated employees returning to work more quickly, increasing productivity and morale in the workplace.
- It allows our claims staff to establish communication with the injured employee quickly, assuring them that we are aware of their injury and ensuring they receive care.
Late reporting is a major cost driver in workers’ compensation claims. Timely reporting not only keeps costs under control but also helps injured employees begin their recovery process sooner.
Members recognized for timely reporting this quarter can be found here. If you have questions about the Gold Star List, contact your workers’ compensation claims adjuster at 800-963-6800.